Thank you for trusting us with your carpet cleaning project. Our goal is to provide you with the most outstanding service experience ever. Good preparation on your part allows more time toward cleaning and helps everything go smoothly during the job. Here are some suggestions for your preparation that will help both of us:

*Please pin up any full length draperies so that they will be at least 6 inches off the floor. Also, please pin up any skirts on upholstered furniture which may be touching the carpet.
*Please call to your technicians attention any spots or stains which may require special techniques.
*For your pet's peace of mind (and ours!) please put them in a safe, quiet place where our cleaning won't disturb them.
*For safety sake, be sure to keep an extra close eye on your curious little ones.
*The following suggestions regard furniture moving. Please remove as much furniture from the room being cleaned as possible. Any small pieces of furniture such as dining room chairs, magazine racks, plants, end tables and any other small to medium furniture should be removed from the rooms being cleaned. You may want to use areas not being cleaned for temporary storage. Maintenance cleans typically do not involve any furniture moving unless requested. If we are cleaning the traffic areas in a bedroom you may place small items on the bed. If you wish to have the beds or furniture moved please do not load them up with other furniture or items.
*Please advise your technician about any special requirements to follow when moving your fragile furniture; weak legs, etc.
*Remove all breakable items(pictures, vases, lamps, etc) from furniture which will have to be moved during cleaning.
*Any small pieces, such as dining room chairs, magazine racks, floor plants, etc. that you can remove from the carpet will shorten process time.China cabinets, sectional sofas, entertainment centers, antique and fragile furniture cannot be moved. Carpet underneath such items can be hand cleaned where sufficient room is available, or we can edge right around the base.
 When you schedule your cleaning you should receive an arrival time window. We make every effort to keep our appointments, however on occasion we may have to adjust our schedule. We will not rush through one job to arrive on time to the following job.
*For some reason you must change or reschedule your appointment or adjust the cleaning order please give us as much notice as possible.

Protect Your Investment

We recommend protecting your carpets and upholstery investments with Scotchgard or Maxim advanced after cleaning. More information about this and other services is available on our website.
If you are interested in adding additional services to your appointment please notify our office so we can adjust our schedule. If you have any other questions or concerns please give us a call at 541-397-0088.

Thank you!!! By being prepared you help make our job easier and allow us to be more efficient.
We look forward cleaning for you.
How you can prepare for your professional carpet cleaning service